Retailer Spotlight: Scrubs N Duds

We love hearing from customers who have an exceptional experience with one of our retailers…

Alexandria wrote in to tell us about the amazing service she always receives when shopping at Scrubs N Duds/Tampa Bay Uniforms in Florida:

“I wanted to mention to you an amazing retailer in Tampa….her name is Phyllis at Scrubs N Duds/Tampa Bay Uniforms. Her customer service is exemplary and goes way beyond anyone I have done business with. She keeps me updated on your scrub line and holds items for me until I am ready to purchase…all I have to do is email her. She has been wonderful about holding items that have even sold out like hotcakes!! Phyllis is amazing at personalized service and of taking care of details like spending almost a half hour on the web with me trying to figure out why my credit with her wasn’t showing up at the checkout….She really is an amazing woman and is a HUGE fan of your line!”

Another customer, Gwendolyn from Orlando, FL, had a similar experience…

“I would like to commend one of your retailers. Her name is Phyllis at Scrubs N Duds/Tampa Bay Uniforms. I deal with her online and she is very personable, patient and caring. She always email me to let me know what items she has available, or when the items will be available. While i was anxiously waiting on Koi’s new fall line to arrive, she emailed weekly with updates, and not just a one-sentence email. She made me feel like she was just as anxious as I was. I have purchased so many Koi uniforms(over 30 items) from her just because she spends quality time ensuring that I am totally satisfied. Her free shipping is wonderful and unlike most online retailers’ free shipping, hers is speedy. I have always been impressed with my orders when they arrive. It has gotten to the point where I would rather shop online with her instead of shopping at a store. I am miles apart from her but I could just imagine the wonderful customer service she gives in her store. You couldn’t have picked a better retailer to sell your fashionable scrubs. Thumbs up to Phyllis @ Scrubs N Duds. Keep making those spectacular scrubs for women like me. I just love them.”

We want to thank Phyllis and her team for their outstanding customer service…after all, thats what keeps the customer coming back!

Scrubs N Duds
2620 4th Street North
St Petersburg, FL 33704
727.894.6569
www.tampabayuniforms.com

If you have received outstanding service with one of our retailers, we want to know! Send us an email at shiningstar@koihappiness.com and tell us about it. You will be entered in our contest to recieve a koi gift bag, and your email may appear on our blog. Be sure to include your contact information, as well as details about the store you shopped in.

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